Frequently asked questions

Yes, we have a store located B64 area and we provide viewings via appointment only just so we can ensure we have what you want to view at the time as what we have in stock varies day to day! 

We can also do virtual show around of prams via full walk around videos if you're too far to travel to us. 

Yes, all of our prams have been gently used, stocked, checked and cleaned to a high standard, ready for purchase.

Please be aware they are used prams and wont be in perfectly new condition. We can restore fabrics to nearly new condition and remove and marks or stains however small scratches to frame work wont always be fixable, although we do our best to restore what we can. 

We price our prams due to condition and always make it clear if there are any major defects on our prams.

This can vary, however we have sourced and sold prams within 24 hours of request. We like to make sure anything sourced is best of the best so can take anything up to 14 days. 

We clean our prams upon sale to avoid them sitting collecting dust after a full clean whilst waiting to be sold, this way you can ensure your travel system is perfectly fresh and wont have been sat around after a clean.

Cleaning time varys on how much we have on order but can be anywhere from 1-2 weeks. We can speed up delivery time if requried just ensure to let us know before hand! 

We do accept returns. However these must be returned back to us in full, within 14 calendar days. Please bare in mind we require you to cover the postage back to us, and you must ensure the value of the item is covered when doing so for if the item is lost/damaged on its way back to us. We are always happy to send over full walk around videos and up close photos prior to posting to ensure you are happy before purchasing.